1. Introduction
This Privacy Policy explains how Hyperalex LLC ("we," "us," or "our") collects, uses, and shares personal information when you visit our website (the "Site"), contact us, or otherwise interact with us. We are based at 1001 S Main St, Ste 600, Kalispell, MT 59901-1498, United States.
This policy covers this website only. If we publish games or apps, they may be covered by their own privacy notices. By using the Site you acknowledge the practices described here. If you do not agree with this policy, please do not use the Site.
2. Information we collect
Information you give us
When you contact us through our contact form or by email, we collect the details you choose to share, such as:
- Your name and email address
- The topic and content of your message
- Any other information you include in your correspondence (for example, a company name or a job inquiry)
Information collected automatically
When you browse the Site, our servers and the tools we use may automatically record:
- IP address and approximate location (such as country or city)
- Browser type, operating system, device type, and screen size
- Pages viewed, links clicked, referring page, and time spent on the Site
- Date and time of your visit
We do not knowingly collect sensitive personal information (such as government ID numbers, financial account numbers, or health data) through the Site, and we ask that you do not send it to us.
3. How we use information
We use personal information to:
- Respond to your questions, requests, and feedback
- Operate, maintain, and secure the Site, and prevent spam, fraud, and abuse
- Understand how the Site is used so we can improve our content and products
- Communicate with you about business, partnership, or career inquiries you start
- Comply with legal obligations and enforce our rights
We do not send marketing emails unless you have asked to receive them, and you can opt out at any time.
6. Third-party services & links
To display the Site, your browser loads some resources directly from third parties, including fonts from Google Fonts, icons from the Font Awesome CDN, and images hosted on third-party servers. When your browser requests these files, those providers receive standard technical data such as your IP address and browser details, and handle it under their own privacy policies.
The Site may also link to external websites or social platforms. We are not responsible for the content or privacy practices of other sites, and we encourage you to read their policies.
7. Data retention
We keep personal information only as long as needed for the purposes described in this policy. As a general rule, messages sent through the contact form are kept for as long as necessary to handle your request and for a reasonable period afterward (up to 24 months) unless a longer period is required by law. Analytics data is kept in aggregated or de-identified form where possible.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information, including encrypted connections (HTTPS) and limited access to data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your privacy rights
Depending on where you live, you may have rights over your personal information, including the right to:
- Know what personal information we hold about you and request a copy
- Correct inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing, and withdraw consent where processing is based on consent
- Not be discriminated against for exercising your rights
California and other U.S. states. Residents of states with comprehensive privacy laws, such as California, may exercise the rights above. We do not sell personal information or share it for cross-context behavioral advertising.
EEA, UK, and similar regions. Where applicable, our legal bases for processing are your consent, our legitimate interests in operating and improving the Site and responding to inquiries, and compliance with legal obligations. You may also have the right to lodge a complaint with your local data protection authority.
To make a request, email support@hyperalex.com with the subject "Privacy Request." We may need to verify your identity before acting on it, and we will respond within the time required by applicable law.
10. Children's privacy
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
11. International visitors
Hyperalex LLC is based in the United States, and information we collect may be processed and stored in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those where you live. By using the Site, you understand that your information may be transferred accordingly.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted on the Site where appropriate. We encourage you to review this page periodically.
13. Contact us
If you have questions about this policy or how we handle your information, please reach out:
Hyperalex LLC
- 1001 S Main St, Ste 600
Kalispell, MT 59901-1498, United States - support@hyperalex.com
Prefer to write to us from the site? Use our contact form.
Contact Form